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IT Support Technician FTC

Hays Technology
Posted 17 hours ago, valid for 17 hours
Location

Liverpool, Merseyside L2 2DP, England

Salary

£27000 - £30000/annum 27000-30000

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Contract type

Full Time

Employee Assistance

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Sonic Summary

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  • A tech-focused organization is seeking a 1st-2nd Line Support Technician for a 6-month fixed-term contract.
  • The role involves providing first point of contact support, resolving IT issues, and ensuring a professional service to end users.
  • Candidates must have a minimum of 2 years of experience in an IT Support Technician role and strong problem-solving skills.
  • The salary for this position ranges from £27,000 to £30,000 pro-rata, along with additional benefits such as 29 days holiday and a pension scheme.
  • Flexible and hybrid working options are available, along with various employee assistance programs and professional development opportunities.

A great opportunity for a 1st-2nd Line Support Technician to join a tech-focused organisation, ensuring the IT services are secure and highly available. Working in the heart of the city!


Initially 6 month-FTC

Role:

  • Provide 1st-2nd Line Support
  • Be the first point of contact for all tech related issues
  • Resolve IT issues and requests
  • Escalate where necessary
  • Provide a professional and personable service to end users
  • Deskside and remote support


To succeed in this role:

  • Minimum 2 years working in an IT Support Technician role
  • Demonstrable experience resolving technical queries
  • Methodical approach to problem solving
  • Strong communication skills
  • A passion for technology


Benefits:

  • Salary 27-30K (Pro-rata)
  • 29 days holiday + Bank holidays, option to buy 10 more
  • Pension (phone number removed)%
  • Metro travel card for Merseyside area
  • Flexible and hybrid working
  • 24/7 employee assistance program
  • Free counselling service
  • Corporate discounts at council-owned gyms
  • Bike to Work Scheme
  • Coaching, mentoring, and professional qualifications
  • 1k interest free learning loan


Sound good?Click apply now!

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