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Do you have MOJ/OIC or credit hire experience? Are you looking for a new role offering excellent hybrid working? If so Keoghs Join Our Liverpool Team as a Claims Handler (CH2)!
Are you ready to step into the world of insurance claims? Keoghs is seeking a talented individual to manage a caseload of pre-litigated and Low Value Litigated Motor Claims for our esteemed Corporate clients. Here’s why this role stands out:
Why Keoghs?
- Learning Culture: Continuous growth is our mantra. Develop your skills and thrive
- Flexible Benefits: Tailor your perks—annual leave, health plans, and more
- Work-Life Balance: 35 hours/week, Monday to Friday
- Perks Galore: Tech schemes, discounts, and season ticket loans
- Time Off: 25 days of holiday plus 8 bank holiday
Your Mission:
- Efficient Caseload Management: From inception to settlement, you’ll handle pre-litigated and litigated motor claims up to £25k. Dive into high-value and complex matters with confidence
- Strategic Litigation: Identify cases ripe for early litigation—those with high prospects of success and low risk
- Service Excellence: We’re all about consistently high levels of service. You’ll be a key player in delivering just that
- Collaboration: Work closely with colleagues to ensure seamless service delivery
- Data Accuracy: Your meticulous data input will keep things running smoothly
- Client Interaction: Engage and communicate with our valued clients
- Mentoring and Expertise: Be the go-to technical reference point for your team members
Working Hours
- 35 hours per week - hybrid working with only 1 day in the office
- Monday to Friday: 9am - 5:00pm
- Lunch Break: 1hour unpaid
- Location: Liverpool or Leeds (our vibrant hubs!)
Skills and Attributes
- Essential
- ULR RTA Handling: You’ve got this down pat. Pre-litigated matters are your domain, and litigation knowledge is a bonus
- Full Claim Cycle: From initial quantum assessment to liability investigation and settlement negotiation, you’ve seen it all
- Tech Savvy: Microsoft Word, Excel, and email are your trusty companions
- Customer Service: You know how to make clients feel heard
- Attention to Detail: Nothing escapes your eagle eyes
- Negotiation and Communication: You’re a smooth operator
- Organizational Skills: Juggling tasks? No problem
- Mentoring: Guiding and supporting new starters—it’s your thing
- Desirable
- Litigation Claims Handling: If you’ve danced with litigation, we’re impressed
- Loss of Use/Loss of Standing Charge Knowledge: A nice-to-have
- Junior Mentorship: Sharing your wisdom with the next generation
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Keoghs values
We are connected
We are Dynamic
We are Innovative
We succeed together
