Do you have MOJ/OIC or credit hire experience? Are you looking for a new role offering excellent hybrid working? If so Keoghs Join Our Liverpool Team as a Claims Handler (CH2)!

Are you ready to step into the world of insurance claims? Keoghs is seeking a talented individual to manage a caseload of pre-litigated and Low Value Litigated Motor Claims for our esteemed Corporate clients. Here’s why this role stands out:

Why Keoghs?

Learning Culture: Continuous growth is our mantra. Develop your skills and thrive
Flexible Benefits: Tailor your perks—annual leave, health plans, and more
Work-Life Balance: 35 hours/week, Monday to Friday
Perks Galore: Tech schemes, discounts, and season ticket loans
Time Off: 25 days of holiday plus 8 bank holiday

Your Mission:

Efficient Caseload Management: From inception to settlement, you’ll handle pre-litigated and litigated motor claims up to £25k. Dive into high-value and complex matters with confidence
Strategic Litigation: Identify cases ripe for early litigation—those with high prospects of success and low risk
Service Excellence: We’re all about consistently high levels of service. You’ll be a key player in delivering just that
Collaboration: Work closely with colleagues to ensure seamless service delivery
Data Accuracy: Your meticulous data input will keep things running smoothly
Client Interaction: Engage and communicate with our valued clients
Mentoring and Expertise: Be the go-to technical reference point for your team members

Working Hours

35 hours per week - hybrid working with only 1 day in the office
Monday to Friday: 9am - 5:00pm
Lunch Break: 1hour unpaid
Location: Liverpool or Leeds (our vibrant hubs!)

Skills and Attributes

Essential
ULR RTA Handling: You’ve got this down pat. Pre-litigated matters are your domain, and litigation knowledge is a bonus
Full Claim Cycle: From initial quantum assessment to liability investigation and settlement negotiation, you’ve seen it all
Tech Savvy: Microsoft Word, Excel, and email are your trusty companions
Customer Service: You know how to make clients feel heard
Attention to Detail: Nothing escapes your eagle eyes
Negotiation and Communication: You’re a smooth operator
Organizational Skills: Juggling tasks? No problem
Mentoring: Guiding and supporting new starters—it’s your thing

Desirable
Litigation Claims Handling: If you’ve danced with litigation, we’re impressed
Loss of Use/Loss of Standing Charge Knowledge: A nice-to-have
Junior Mentorship: Sharing your wisdom with the next generation

Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;

Keoghs values

We are connected

We are Dynamic

We are Innovative

We succeed together

MOJ/OIC Claims Handler