Spotlightjobs are recruiting for a Claims Handler to join a growing Motor Claims team. As a Handler, youll be the first point of telephone contact for our customers. So, youll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in motor claims. The Claims Handler would manage a caseload of Accidental Damage Motor Claims.
What will your day look like:
To effectively and efficiently manage a caseload of pre-litigated motor claims from inception to settlement
Identify and access liability.
To support delivery of consistently high levels of service and productivity
To work closely with colleagues within the firm to deliver consistently high levels of service
To input accurate data and ensure data maintenance
Abilities And Knowledge:
Experience of dealing with motor claims
Experience of dealing with liability and quantum dispute cases
Experience of dealing with repair documentation
Experience of quoting case law effectively
Experience of dealing with clients
Experience of using Microsoft Word, Excel and email
Customer service experience
Excellent attention to detail
Negotiation skills
Communication skills
Organisational skills
Excellent time keeping skills
The ability to work as a team and independently
The ability to manage own workload
Excellent opportunity to join an established team in Liverpool offering stability and development within the industry. For more information and immediate interview please contact Allison Coe on 07775771240