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As a Claims Handler, you’ll manage a caseload of pre-litigated motor claims, including personal injury (PI), from start to settlement.
You’ll ensure efficient and effective claims handling, maintaining high levels of service and productivity.
Collaborating with colleagues within the firm, you’ll deliver consistent service quality.
Accurate data input, client communication, mentoring, and auditing files are also part of your role.
Why Keoghs?
- Culture: Join a team that values continuous growth and encourages professional development.
- Flexible Benefits: Tailor your perks to suit your needs, including annual leave, health plans, and more.
- Work-Life Balance: Enjoy a 35-hour workweek, Monday to Friday, maintaining a healthy work-life balance.
- Perks Galore: Take advantage of tech schemes, discounts, and season ticket loans.
- Time Off: Enjoy 25 days of holiday plus 8 bank holidays.
Working Hours:
- You’ll work 35 hours per week, Monday to Friday, from 9 am to 5:00 pm, with an unpaid hour for lunch.
- The primary location for this role is the Liverpool office.
Essential Skills and Attributes:
- Experience dealing with motor PI claims under the predictive costs regime is desirable.
- Familiarity with the MOJ portal (stages 1 and 2) is beneficial.
- Pre-litigation experience is essential.
- Handling claims outside the MOJ and predictive cost regime is also valuable.
- Proficiency in Microsoft Word, Excel, and email.
- Strong customer service skills, attention to detail, negotiation abilities, and organizational competence.
- Ability to mentor and support new team members.
Values:
Keoghs’ culture revolves around four core values:
- Connected: Building strong connections with colleagues and clients.
- Dynamic: Embracing change and adaptability.
- Innovative: Encouraging creative solutions.
- Success Together: Collaborating for mutual success.
Remember, Keoghs aims to create a sustainable and successful environment for both its people and clients.
