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This Case Manager position offers a yearly salary of £30,000 - £35,000. You'll have the opportunity to work in a vibrant environment, where your skills in managing loans and client relationships will be highly valued.
The client is a forward-thinking organisation dedicated to providing exceptional portfolio management services. They are committed to ensuring their clients' loans are managed efficiently and effectively, with a focus on strong communication and relationship-building.
As a Case Manager, your responsibilities will include:
- Administering new and existing loans, setting up cases, and sending introductory correspondence.
- Organising electronic files and ensuring all legal documents and correspondence are correctly filed.
- Proactively monitoring loans, identifying risks, and taking necessary actions to ensure loan performance and redemption.
- Maintaining and updating electronic case records and data.
- Instructing and reviewing asset manager appointments and reports to identify risks.
- Conducting mid-term searches for all loans.
- Monitoring loan waypoints, key events, and conditions.
- Communicating with clients to gather information and resolve issues.
- Monitoring interest payments and ensuring timely collection.
- Liaising with solicitors for loan repayment and redemption statement preparation.
- Identifying loans at risk of exceeding their term and alerting the Head of Portfolio Management.
The Case Manager role offers:
- Annual salary of £30,000 - £35,000 - plus annual salary bonus
- Annual bonus scheme
- Salary reviews every April
- 25 days holiday which increases with length of service
- Your birthday off every year
- Life insurance
- Onsite parking
- Loyalty schemes
- Cash-care Health plan
- Buy and Sell Holidays
- Regular social events
- Experience in loan administration and portfolio management.
- Strong organisational skills and attention to detail.
- Excellent communication skills for client interaction.
- Ability to identify risks and take proactive measures.
- Experience in maintaining electronic records and data management.
- Ability to work independently and as part of a team.
If you're ready to take on the challenge of managing a diverse portfolio and ensuring client satisfaction, this Case Manager role could be your next career move. Apply now and become a key player in our client's successful team. Alternatively please call Jenni on 01614166135 for more information.
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