Back to searchInsurance Service Advisor
Time Recruitment Solutions Ltd
Posted 19 days ago, valid for 20 days
Liverpool, Merseyside L2 2DP, England
£21,000 - £23,000 per annum
Full Time
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Sonic Summary
- The position is for an Insurance Advisor at a specialist Taxi Insurance Brokerage located in Liverpool City Centre.
- The salary ranges from £21,000 to £23,000, plus a monthly team bonus averaging £150.
- Candidates should have experience in Customer Service, preferably in an office-based environment.
- Key responsibilities include offering support across various insurance products, managing the renewals process, and ensuring compliance with FCA regulations.
- The role offers core working hours of 9am to 5pm, Monday to Friday, with no late hours or weekends.
21,000 - 23,000+ basic with monthly team bonus
Onsite parking
We are working with a specialist Taxi Insurance Brokerage who are industry leaders, they maintain a customer centric and personalized approach to their growing client base. With excellent scores on FEEFO and almost 40 years sector specific knowledge, they really understand their client base.
As an Insurance Advisor you will be essential aspect of the customer journey, key duties include;
- Offering support across a wide range of Insurance products, liaising with customers regarding their adjustments, renewals and claims.
- Speaking with any customers who pop into branch for a face-to-face visit.
- Abiding by FCA regulations and ensuring work is compliant
- Managing the renewals process, midterm adjustments and keep control of your own diary.
- Supporting the wider team objectives, making a positive input and making suggestions to workflow improvements.
- Dealing with inbound calls and making outbound calls to existing customers.
- Liaising with Insurers via phone call and email.
What we are looking for;
- Experience within Customer Service, ideally in an office based environment.
- An individual who wants to be part of a tight knit office dynamic, where everyone gets on and enjoys work social events.
- An ability to develop relationships with customers and build rapport.
What they offer ;
- Core hours - 9am - 5pm, Monday - Friday (no late hours or weekends)
- Cert CII study support
- 21,000 - 23,000+ dependant on background within Insurance
- Monthly team bonus averaging 150
Please apply today with your latest CV to be considered for an immediate interview!
Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
