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Head of Customer Services (Pensions) - Liverpool

MI Search Ltd
Posted 2 days ago, valid for 17 days
Location

Liverpool, Merseyside L96GB, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A specialist international pensions firm is looking for an experienced Head of Customer Services based in Liverpool.
  • The successful candidate will manage multiple teams responsible for operational administration and customer service.
  • This role is part of the executive team and involves contributing to the firm's strategy, cost control, and service standards oversight.
  • Candidates should ideally possess professional qualifications in regulated financial services, along with experience in team management and pensions knowledge.
  • The position offers a basic salary of up to £75k, along with bonus and benefits.

This specialist international pensions firm is currently seeking an experienced Head of Customer Services to work out of their offices in Liverpool.

In this role you will manage several teams that provide operational administration and customer service for the firm. The role is part of the executive team and will involve contributing to firms ongoing strategy for the operational teams, cost control, 2nd line management, ensuring service standards, control and oversight.

Ideally you will hold professional qualifications within regulated financial services, have experience managing and developing teams and have pensions knowledge.

Basic salary to £75k, bonus and benefits.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.