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Credit Control Administrator / £25,500 / Liverpool City Centre / Hybrid / AAT Study Support Adaptable Recruitment are working with a growing and reputable business in Liverpool City Centre who are looking for a Credit Control Administrator to join their teamPackage:
- Salary £24,000 - £25,500
- AAT Study Support
- 25 days annual leave + bank holidays (increases with service)
- Healthcare cash plan
- Life Assurance
- Discretionary bonus scheme
- Access to EAP
Job Duties:
- Monitor and maintain aged debt levels, taking proactive steps to address overdue accounts and ensure smooth cash allocation processes.
- Coordinate closely with internal teams to implement changes, including pricing adjustments and modifications.
- Provide quick and accurate responses to customer inquiries via phone and email, prioritising customer satisfaction.
- Investigate and resolve complaints effectively, liaising with all relevant stakeholders to achieve satisfactory outcomes.
- Oversee claims and arrears processes, ensuring compliance with established service-level agreements.
- Contribute to financial operations by assisting with accounts payable, new business checks, and other administrative tasks.
- Support the team by handling additional duties as assigned, helping achieve broader business goals.
- Identify opportunities for process improvements and suggest solutions to enhance team efficiency.
- Build and maintain positive relationships with both internal departments and external partners.
Who will I report into?This role will report directly into the Finance ManagerWhen will interviews be taking place?Interview will be happening ASAPIdeal experience?
- Credit Control and billing experience desirable
- AAT qualification or working towards desirable
- Excellent communication and time management skills
- A 'can do' attitude
Please apply by clicking apply now and uploading your CV ASAP.For more details contact Nichola Watson
