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- Location:Liverpool
- Contract Type:Full-Time, Permanent
- Salary:Competitive
- Reporting to:Service Delivery Manager
- Division:Facilities Management
Why GRAHAM?
At GRAHAM, we pride ourselves on being an employer of choice, where every individual is valued, and the diversity of our workforce is embraced to drive our success. We are not just one of the UKs leading Facilities Management providers; we are a trusted partner dedicated to enhancing our clients' experiences and simplifying their lives. With a commitment to growth and excellence, we provide an environment where you can thrive both personally and professionally.
Heres why joining GRAHAM is a fantastic opportunity:
- Generous Time Off:Up to 36 days of paid annual leave to ensure a healthy work-life balance.
- Financial Security:Excellent company pension scheme and free life assurance (6x your annual salary) for peace of mind.
- Health & Wellness:Free BUPA health assessments and access to a range of benefits, including discounted private healthcare and gym memberships, to support your well-being.
- Personal & Professional Growth:Enjoy ongoing training and development opportunities to advance your career.
- Additional Perks:Access to free will advise and yearly flu jabs to keep you in good health.
At GRAHAM, were dedicated to creating an inclusive environment where you can achieve your career goals while contributing to our success.
Your Role:
As a Scheduler at GRAHAM, youll play a key role in coordinating and managing the schedules for our in-house engineers and subcontractors. Your efforts will ensure that all tasks are completed efficiently and within service level agreements (SLAs), contributing to our high standards of performance and quality.
Key Responsibilities:
- Efficient Scheduling:Manage and organize work schedules for engineers and subcontractors, ensuring timely completion of tasks within SLA dates.
- Timely Completion:Monitor job progress and reallocate tasks to ensure first-time fixes and compliance with SLAs.
- Effective Communication:Liaise with supply chain partners and subcontractors to ensure accurate and timely job execution.
- Maintenance Scheduling:Schedule Planned Preventative Maintenance (PPM) tasks and ensure adherence to contract requirements.
- Issue Resolution:Address and escalate issues with at-risk jobs, clients, resources, and third-party contractors.
- Timesheet Management:Oversee and verify engineer timesheets against the weekly schedule.
- System Management:Keep internal systems updated with relevant information, including managing absences and job progress.
- Administrative Support:Handle general administrative duties, manage communications professionally, and operate the service desk function as required.
What Were Looking For:
Were seeking a proactive and detail-oriented Scheduler who excels in managing workloads and meeting KPIs. If you have experience in Facilities Management or a similar field, and a passion for organization and efficiency, wed love to hear from you.
Essential Criteria:
- Experience in scheduling workloads and managing tasks efficiently.
- At least 1 year of experience in Facilities Management or a related environment.
- Proven ability to work to KPIs, SLAs, and performance targets.
Desirable Criteria:
- Experience with purchase orders.
- Proficiency in IT applications such as Computer Assist FM systems, databases, MS Word, Excel, and PowerPoint.
- Knowledge of Preventive Planned Maintenance
Ready to make a difference?If youre excited about contributing to a company thatvalues its employees and fosters a supportive environment, apply today to join the GRAHAM team and help us continue our success!
