Technical Coordinator

Job Title: Technical Coordinator
Contract Type: Permanent
Salary: 26,000 per annum
Location: Liverpool, UK

About the Role
We are seeking a motivated and detail-oriented Technical Coordinator on behalf of one of our social housing clients to provide comprehensive administrative and coordination support for complex repair projects. In this role, you will ensure that all protocols are adhered to while effectively managing financial impacts. Your responsibilities will include scheduling appointments, liaising with contractors, and compiling essential documentation.

Key Responsibilities:

• Maintain accurate records and reports, including payments, inspections, and various databases related to stock, disrepair logs, and more.
• Process letters of claim promptly and support case management by ensuring compliance and accurate documentation.
• Liaise with contractors to schedule and monitor works, ensuring high standards and timely completion.
• Assist in identifying issues that require management input and support in processing payments related to formal claims.
• Collaborate with internal and external teams to deliver effective disrepair and complex repairs processes.
• Act as a primary liaison for customers during major works, coordinating necessary arrangements such as decants.
• Ensure all communications are clear, concise, and align with quality standards.
• Contribute to continuous improvement of processes and procedures within the team.

About You
We are looking for candidates with:

• Experience in scheduling and diary management, ideally within a repairs environment.
• A proven track record of providing administrative support and maintaining accurate records.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Strong problem-solving skills and the ability to handle conflict effectively.
• A methodical and results-focused approach, with excellent attention to detail.
• Strong written and verbal communication skills, capable of working collaboratively at all levels.

Desirable Qualifications:

• Business Administration Qualification.
• Understanding of property-related legislation (e.g., Disrepair, FFHHA, HHSRS).
• Social Housing Qualification (CIH).
• Knowledge of diagnosing and logging repairs.

Please call Danielle from Building Careers on (phone number removed) / (phone number removed)

This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of our colleagues.

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