Back to search
North West England, Merseyside, Liverpool
Job Type:Temporary, Full-Time position
Primary Industry:Construction
Salary:£13 - £14 per hour
Job Duties:- Act as a primary point of contact between residents and the construction team
- Coordinate and facilitate effective communication between residents and the project team
- Address and resolve resident queries, concerns, and complaints in a timely and professional manner
- Ensure compliance with all relevant regulations and policies related to resident interactions
- Organise and conduct regular meetings with residents to provide project updates and gather feedback
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work independently and as part of a team
- Previous experience in a customer-facing role
Minimum of GCSE qualifications or equivalent
Experience:Previous experience in a similar role within the construction industry is desirable
Knowledge and Skills:- Knowledge of construction processes and terminology
- Ability to handle sensitive and confidential information with discretion
- Proficiency in Microsoft Office suite
- Relevant certification in customer service or project management
- Health and Safety certification
This role requires regular interaction with residents on construction sites. The Resident Liaison Officer may need to work flexible hours, including evenings and weekends, to accommodate resident schedules.
