Castlefield Recruitment are currently recruiting a Neighbourhood Assistant for a housing association based in Merseyside. The role is a 6 month fixed-term contract and paying £27,677.49 per annum FTE.
The role:
- Be the first point of contact for any housing related queries
- Support the delivery of housing and compliance services, including building and estates maintenance
- Provide additional support to tenants when required to help sustain tenancies
- Conduct health and safety checks and risk assessments
The person:
- Experience of working within social housing
- Good understanding of rent processes
- Able to deal with difficult customer queries/complaints and diffuse situations
- Excellent communication skills