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Location -Liverpool, Merseyside
A Care Coordinator plays a vital role in managing and organizing care services to ensure high-quality support for clients. They act as a bridge between caregivers, clients, and healthcare professionals, ensuring that care plans are implemented effectively and meet individual needs. The role involves scheduling care workers, liaising with families, maintaining compliance, and ensuring a seamless delivery of care services.
Key Responsibilities:? Care Planning & Coordination
- Develop, implement, and review personalized care plans for clients.
- Ensure that care services meet the individual needs, preferences, and health conditions of clients.
- Coordinate with healthcare professionals, social workers, and families to provide holistic care.
? Staff Scheduling & Supervision
- Assign care workers to clients based on their needs and staff availability.
- Ensure adequate staffing levels and manage last-minute shift coverages.
- Monitor staff performance and provide training and support when necessary.
? Client & Family Liaison
- Serve as the main point of contact for clients, families, and healthcare professionals.
- Address client concerns, feedback, and complaints professionally and promptly.
- Regularly review care plans and adapt them as clients needs change.
? Compliance & Record-Keeping
- Maintain accurate records of care visits, client health updates, and staff schedules.
- Ensure compliance with CQC (Care Quality Commission) regulations and other healthcare standards.
- Conduct risk assessments and implement safety procedures to protect clients and staff.
? Training & Development
- Provide guidance, training, and support to care staff to enhance service quality.
- Keep up to date with the latest healthcare regulations and best practices.
- Organize team meetings to discuss client needs and staff concerns.
? NVQ Level 3 or 4 in Health & Social Care (preferred)
? Previous experience in care coordination or management (preferred)
? Strong organizational and leadership skills
? Excellent communication and problem-solving abilities
? Knowledge of CQC regulations, safeguarding, and compliance standards
? Ability to work under pressure and manage multiple tasks effectively
? Proficiency in scheduling software and record-keeping systems
- Full-time or part-time, with flexible shifts including some on-call duties.
- Salary: Competitive, based on experience and location.
