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Job Title: SC Cleared 2nd Line Support Engineer
Location: Liverpool, UK
Rate: (Apply online only) p/d INSIDE IR35
About the Company: We are a leading IT services company committed to delivering superior support and innovative solutions to our clients. Our team of dedicated professionals ensures the highest standards of service and security.
Job Summary: We are seeking a skilled and experienced 2nd Line Support Engineer with Security Clearance (SC) to join our dynamic team in Liverpool. The successful candidate will provide advanced technical support, handling more complex issues that cannot be resolved by the first line of support.
Key Responsibilities:
- Provide 2nd line support for incidents and service requests, ensuring prompt resolution and excellent customer service.
- Troubleshoot and resolve technical issues related to hardware and software issues.
- Assist with the installation, configuration, and maintenance of IT systems and applications
Qualifications and Skills:
- Must hold current Security Clearance (SC).
- Proven experience in a 2nd line support or similar technical support role.
- Strong technical knowledge of IT systems, networking, and software troubleshooting.
ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
