Technical Author

We are looking for a creative Technical Author with an ability to create simple to understand schematics from complex systems, whilst showing their excellent attention to detail to day-to-day tasks.

The Technical Author will be working closely with a group of developers of a variety of projects to understand data flows, system integrations and project structure, along side these tasks and projects you will be showing the willingness to be self-motivated, with the ability to work under pressure to deadlines.

The successful candidate will prove their excellent communication and interpersonal skills through their work by documenting their solutions and creating templates and visualisations for the cross functional teams to understand.

Job Title: Technical Author

Working Hours: 37.5 hours per week, Monday to Friday

Location: Liverpool City Centre, Hybrid working available

Salary: £50,000-£60,000 DOE

What you will be doing:

• Working closely with a group of developers on a variety of projects to understand data flows, system integrations, project structure
• Specify the fundamental components of the solution
• Document to a standard Software Architecture Template including creating visualisations
• Detail Business rationale and how the solution address the need
• Clearly describe key features, functions and limitations
• Document the key design features and critical processes and ‘need to know’; aspects, to agreed standards

What we are looking for:

• Use of Visio or other tools to prepare flowcharts, data flow system schematics
• Experience with document versioning
• Ability to work within a code environment to document key aspects of design or functionality
• Ability to work with system architects and leads towards making pragmatic decisions on how to represent systems topologically 
• Ability to understand requirements and conceive good application solutions
• Experience of GIT, Gitlab, Github etc.
• Document versioning techniques / tyools
• Experience of requirement gathering, analysis and specification
• Understanding of backend to frontend development
• Experience of build processes and technologies including CI/CD
• Understanding of application architecture
• Knowledge of the roles of different programming languages
• Markdown, markdoc, asciidoc,.Mdx, Shpinx (docs as code)

 About Acorn Insurance

 We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.  

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)

• Additional Buy & Sell Holidays
• Company Sick Pay Scheme
• Company Paid Maternity & Paternity Leave
• Generous Company Pension Scheme
• A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
• A wide network of mental health first aiders.
• Our very own reward and discount platform "Your tomorrow"
• Fresh fruit Deliveries twice a week
• £250 Refer a friend bonus
• Cycle to work scheme
• Free eye test vouchers and a contribution towards the frames
• Regular Employment Engagement including ongoing competitions with fantastic prizes
• Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Due to the length of training and complexity of the role,  we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.

 At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.

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