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Helpdesk Administrator

Murray Recruitment Ltd
Posted a day ago, valid for 21 days
Location

Livingston, West Lothian EH54 6HW, Scotland

Salary

£25,000 - £27,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Murray Recruitment is offering a permanent position for a Helpdesk Administrator in Livingston.
  • The role involves assisting customers, planning works, and handling various administrative tasks, including logging calls and raising quotations.
  • Candidates should have previous Helpdesk or Contract Administration experience and excellent communication skills.
  • The salary is dependent on experience, and the role offers flexible working hours after training, with 33 days of holiday annually.
  • Interested applicants are encouraged to apply by sending their CV, and there is a referral incentive of £250 for recommending a successful candidate.

Murray Recruitment has an excellent permanent opportunity for a Helpdesk Administrator based in Livingston.

Working in a team and reporting to the Manager you will be responsible for assisting customers, planning of works and all supporting administration.

Duties:

  • Planning PPM and Reactive works
  • Programming engineers workload
  • Logging calls and emails from clients
  • Dealing with client enquiries
  • Raising quotations
  • Processing job sheets
  • Raising Purchase orders for subcontractors and suppliers
  • Liaising with subcontractors regarding works
  • Updating all systems
  • Contract administration

Experience/Skills:

  • Previous Helpdesk/Contract Admin experience
  • Excellent communicator
  • Competent IT skills
  • Team player

Package:

  • Working Monday to Friday; 8am-5pm (flexible working hours / hybrid available after training ie 3 days office based / 2 days at home)
  • Salary is dependent on experience
  • Holidays are 33 days, 28 annual leave & 5 statutory bank holidays which are (1st & 2nd of January, Easter Monday, and the 25th & 26th of December)

If you are interested in this position, please apply today and send your CV!

Not the job for you but know someone who would be perfect for the role? Why not refer a friend and if they get the job you get 250 worth of vouchers? Refer a friend.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.