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We are currently seeking a dedicated and experienced Service Manager to join our client at one of their prestigious depots near to Livingston. You would be joining a reputable company that supply market leading machinery within the plant hire and related industries. As a Service Manager, you will play a crucial role in overseeing the service operations, ensuring the highest standards of customer satisfaction and operational efficiency. Salary of up to £57,000 DOE, with a company car, on-site parking, employee discounts and more!
Benefits for the Service Supervisor!
- Salary circa £57,000 depending on experience!
- Company car.
- 23 days plus bank holidays.
- Bonus scheme.
- Pension scheme.
- On site parking.
Your Responsibilities as the Service Manager:
- As the Service Manager, you will predominantly be office based, processing service enquiries, resolving any technical issues, and maintaining customer relationships.
- Distributing the workload between PDI technicians and yard staff, ensuring all equipment breakdowns are responded to promptly and efficiently.
- Carrying out toolbox talks with the engineers.
- All paperwork and records are filled out correctly.
- Monitor service quality and implement improvements to enhance customer satisfaction.
- Dealing with ordering of parts and stock control, upselling after sales services to customers.
Requirements:
As the service manager, you will have had previous experience within the plant hire, fleet, agricultural, HGV, Truck or relatable industries. You will have previously worked as a parts supervisor, parts advisor, senior engineer, plant engineer, service supervisor, service manager, after sales supervisor, after sales manager, workshop manager, workshop supervisor, workshop chargehand, workshop team leader, parts person or similar. You must hold a UK driving license due to the location of the role.
If you are ready for a new challenge and meet the requirements outlined above, we encourage you to apply for this exciting service manager opportunity, or for more information, please contact Rachel on or
