Deputy General Manager

• Annual Salary: Negotiable - Dependant on Experience
• Location: Rhyl, North Wales
• Job Type: Full-time, Permanent Role

Step into a dynamic role as a Deputy General Manager at our bustling family entertainment centre in Rhyl. Imagine overseeing an arcade, children’s soft play area with a café, laser tag, and mini golf—all while enjoying the vibrant seafront atmosphere.

This is your chance to ensure our centre not only meets but exceeds its targets and standards.

Join us as Deputy General Manager and be the driving force behind our operations.

You’ll conduct regular inspections, monitor revenues, manage stock levels, and motivate a dedicated team. Your leadership will create a thriving environment where both staff and guests feel valued and excited.

• Competitive salary
• 28 days holiday per calendar year (including bank holidays).
• Recommend A Friend Scheme - earn a bonus (subject to T&Cs).
• Cycle to Work Scheme.
• Pension Scheme.
• Comprehensive benefits package including access to a private GP, gym discounts, and significant savings on high street retailers.
• Excellent career progression opportunities, including the chance to work internationally.

• Oversee the daily operations of the family entertainment centre, which includes an arcade, children’s soft play area with cafe, laser tag, and mini golf.
• Conduct regular inspections to ensure that both the interior and exterior of the arcade maintain high standards and that all safety checks are completed as scheduled.
• Monitor arcade revenues, prize payouts, stock levels, and staff numbers to ensure adherence to budgets and targets.
• Maintain close liaison with the management team, communicating company information and changes in procedures as required.
• Address and resolve any unresolved issues to ensure they are dealt with satisfactorily.
• Motivate staff to ensure maximum efficiency in the day-to-day running of the site and establish a good working environment to maximise staff commitment.

• GCSE level qualification in Maths and English (or equivalent international qualification).
• Experience in customer service.
• Experience in arcade cash collections, working within a children’s soft play environment, or retail management.
• Proven experience in managing or assisting in managing a team.
• Strong cash handling skills, both cash and electronic.
• Excellent time management and ability to prioritise workload.
• Strong IT skills, particularly in MS Office and Excel.
• Highly motivated, self-directed, with meticulous attention to detail.

Ready to make a difference? Submit your CV detailing your relevant experience and why you’re passionate about this Deputy General Manager role. Apply now and take the first step towards an exciting career with us!