Job Title: Administrator Location: Office-based in Llanelli Contract: Temporary (3 months) with potential for extension Rate: £12.85 - £14.50 per hour Hours: Full-time, 35 hours per week (Monday to Friday) Are you an organised and proactive administrator looking for your next opportunity? We are seeking a dedicated Temporary Administrator to join our client in Llanelli. This is an exciting opportunity to play a key role in supporting the organisation, helping to provide essential services to tenants in the local community. Key Responsibilities:

Assist the Project Officer in the delivery of agency services through efficient office administration and customer service.
Provide a client focused point of contact for all the agency’s services by answering incoming calls and directing queries appropriately.
Liaising with tenants and providing excellent customer service.
To provide administrative support to the Agency Manager in collecting and recording information (e.g. training and events record, insurance and MOT record, office inventory).
To assist the Project Officer in the administration and financial control of the Agency’s small works schemes including raising works orders, liaising with clients/contractors/Occupational Therapists/Technical Officers etc and administration of final payment of works.
Monitoring the inbox and handling incoming queries efficiently.
To liaise with the Agency’s Practical Services Team in delivering the Handyperson scheme.
Carrying out general administrative tasks to support the team and contribute to the efficient running of the agency’s caseload including filing, copying and scanning documents.

What We’re Looking For:

Previous experience in a customer service and administration role.
Strong communication and organisational skills.
Proficiency in Microsoft Office and general IT competency.
Ability to work independently and as part of a team.
A proactive approach to problem-solving and workload management.

Additional Information:

Training on systems will be provided
Equipment to carry out this role will be provided
Must be available immediately or within 1 weeks’ notice!

If you have any questions in relation to this role, please call Emma Keir or Matt Eke on To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

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