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Office Administrator
Llanelli
22000 - 24000PA
The Company
This is an excellent opportunity to secure a permanent role in the busy administration department of a Precision Engineering company in the Llanelli area. Join a friendly team in a productive and positive environment.
The Role
This is a full time role working Monday - Thursday 08:30AM - 04:45PM and a 04:00PM finish on a Friday. The successful applicant will assist in day-to-day office administration and general business support.
Duties will include:
- Process all incoming enquiries and create an 'enquiry pack' containing all relevant documentation
- Process all incoming orders and where relevant, update internal applications with the specific detail
- Prepare quotations for submittal to customers
- Manage and administer the database for regular manufactured assemblies
- Undertake a credit check on customers for all new orders and where required prepare and submit a proforma invoice
- Undertake Contract Review of the Customers purchase order in accordance with the QMS
- Create and administer all production paperwork and prepare the documentation and drawing pack for production Update the Production Schedule database with all new orders and amend the entry when orders are invoiced
- Carry out follow-ups for certain customers' quotations, including recording and undertaking any required actions resulting from the follow-up
- Contact the customer with details of price increases
- Manage the day-to-day running of key accounts, ensuring that the customers schedules are updated on our system and the requirements are communicated to Production
- Process all 'Fast Track' orders on an urgent basis and update the relevant database with the required information Manage and process all enquiries/orders for factored products, including liaising with suppliers and internal departments
- Create all relevant paperwork for orders
- Process DCR forms and maintain a record of all completed and outstanding issues
- Deal with customer progress calls (via email, fax and/or telephone) and update the database
- Receive and deal with all incoming customer phone calls and undertake any required actions
- Carry out specific commercial tasks as and when required by the Office Manager and / or Commercial Manager
Requirements
The successful applicant will have the following experience and qualities:
- Solid Administration experience and skills
- Ability to work quickly and to deadlines
- Ability to communicate confidently and professionally with customers and suppliers
- Ability to undertake routine, repetitive tasks with a high degree of accuracy and speed
- Excellent understanding of Microsoft Word (including mail merge skills) and reasonable understanding of Excel and PowerPoint
- Understanding of Sage Line 500 beneficial
- Candidate must be logical and numerical
- Candidate must be a fast worker happy to work to targets and deadlines
- Able to work using own initiative
- Previous experience in a Sales or purchasing area preferred
In Return
This is a great opportunity to join a busy vibrant administration team, offering a good salary in a stable company. For more information please contact Kim Simpson of Work Wales for a confidential discussion.
