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This role will also be instrumental in on boarding new customers, process testing, and driving continuous improvement initiatives within our supply chain operations.
Key Responsibilities:
- SAP Process Testing: Validate IT-provided solutions by testing processes to ensure they function effectively for both the customer and business operations
- Issue Resolution: Troubleshoot and solve complex system issues impacting logistics operations
- Customer Engagement: Conduct regular meetings with customers to understand and deliver on their operational requirements
- Inventory Management: Lead cycle counting, stock control, and data-driven inventory analysis
- Process Analysis: Identify and propose improvements based on system data insights
- Customer Onboarding: Support the seamless implementation of new customer accounts in warehouse operations
- Reporting: Maintain and manage test matrix documentation
- Collaboration: Work closely with SAP teams across international locations to ensure operational alignment
- Operator Support: Provide expert SAP support to warehouse operators and teams
- Process Improvement: Present optimisation strategies and continuous improvement initiatives for clients and internal stakeholder
- Training & Development: Create and deliver SAP training programs to enhance the skills of warehouse support teams
- Proven experience as aIT savvy SAP System Tester ideally inlogistics or warehouse environment (SAP ERP & WMS essential)
- Strong analytical and problem-solving skills to resolve system-related issues
- Experience collaborating with customers and resolving operational challenges
- Proficiency in Microsoft Office, SAP WMS, and Power BI
- Excellent stakeholder management and communication skills
- 25 days annual leave plus 8 bank holidays, with the option to purchase up to 5 additional days.
- Pension contributions and a life assurance policy worth 4x your salary.
- Employee Assistance Programme offering confidential support and advice.
- Employee Discount Scheme through Benefit Hub.
- Free on-site parking.
This is a fantastic opportunity to join a forward-thinking company where your expertise will shape efficient and customer-focused logistics solutions!
Please note the role will be between the West and East Midlands sites!
Interested to know more? Contact Hayley Whitehead Pertemps Birmingham for more information!
