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This varied role will demand your involvement right thought the software installation and post-sales process. You will work with some of the most recognisable brands in the UK. Leveraging a good knowledge of document workflow and managed print services, you will help our clients to improve their business processes, meet compliance, increase data security, reduce expenditure and work more productively.
As a member for our Professional Service team, you will work closely alongside project management, sales, and service. You will have responsibility for scoping technical projects, providing implementation and delivering ongoing solutions support for software and integrated hardware. At every level, you must ensure that we are communicating and can deliver on our customer expectations.
For this role, you will be able to demonstrate the following:
A proven understanding of network topology
Experience having installed software solutions across an enterprise or large WAN
An excellent communicator who can demystify technical jargon to a wider audience
Ability to run formal meetings with clients technical teams
Attention to detail and the ability to provide accurate documentation
Excellent team working skills
A desire to continue learning
A can do attitude!
Dataquest will look to develop the right individual to further enhance their knowledge and business skills. The following training / qualifications would be an advantage in your application:
Formal network / software qualifications from Microsoft, Cisco, CompTia, Apple Mac O/S
Formal solutions training from Canon, Ricoh, Kyocera, Control Suite, Papercut & UniFLOW.
Excellent numeracy and written English
This role is based from our Head Office in London Moorgate, with occasional travel to customers and suppliers across Britain.
Our offices are open Monday to Friday, 8:30 17:30, but you will need the flexibility to cover occasional out of hours implementations.
