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- Location: Central London
- Job Type: Full-time Monday - Friday
- Salary: Competitive, plus annual discretionary bonus
My client, a luxury office provider known for exceptional service, is seeking a Centre Manager to lead their Central London location. The ideal candidate will have previous experience in retail management, a spa, or a beauty management background. The candidate will ensure operational excellence and deliver an exceptional client experience.
Day-to-day of the role:- Guide and mentor the Assistant Centre Manager and the team, fostering a culture of collaboration and excellence. Conduct regular performance reviews and support professional growth.
- Manage daily operations to ensure the centre runs smoothly. Perform regular Health & Safety audits and implement robust risk management strategies.
- Build and maintain strong relationships with clients, manage client move-ins/outs, and address concerns promptly and professionally.
- Ensure the centre is consistently maintained to a high standard, addressing maintenance needs and coordinating with service providers.
- Monitor the centre’s financial health, managing budgets, billing, and debt collection processes.
- Proven experience managing teams in a fast-paced environment.
- Strong background in process improvement and compliance.
- Outstanding communication and interpersonal skills.
- 5+ years in a client-facing or hospitality role. Serviced office experience is beneficial but not required; transferable skills and determination to learn and excel are highly valued.
- 33 Days Annual Leave: Including Bank Holidays.
- Professional Growth and Support: Access to fully funded training programs and personal mentoring.
- Health and Wellbeing: Access to gyms and Employee Assistance Programme.
- Exciting Team Culture: Regular social events, partner-led networking, and team trips.
- Enhanced Pension Package.
- Season Ticket Loan: To make your commute easier.
