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We are currently looking for candidates to join us in the role of Hotel Coordinator.
Role Objective
As an Hotel Coordinator you will ensure all calls are dealt with efficiently and professionally. Most importantly, you will provide the coordination of services through the hotel for Reception, Housekeeping, Engineering, In-Room dining, and the Spa runs smoothly.
Main Responsibilities:
- Answer all telephone calls politely and professionally, using guest names naturally at every opportunity, whilst in line with The Beaumont telephone greeting standards.
- Focus on our key guests in the view to build an extensive profile. Understanding their needs and preferences will be your mission to ensure seamless, unique service.
- Assist the Front Office team in their administrative duties in regards to guest profiling, billing queries and guests requests.
- Ensure all PCI and GDPR data protection laws are adhered to at all times.
We welcome candidates who:
- Are engaged, effective and inspirational team member.
- Have great communication skills.
- Brings energy and drive to the team through outstanding teamwork.
About The Beaumont:
Since opening in 2014, this privately owned and independently run five-star hotel has established an enviable reputation for its thoughtful, friendly service, winning many accolades, including three Hotel of the Year awards, with one judge declaring: This is a great example of something unique... .
Grand in style yet intimate and welcoming, the hotels sleek Art Deco, 1920s inspired interiors have been recently rethought and refurbished by the leading New York-based designer Thierry Despont. The Beaumont excels at a much-praised, very personal approach, engendering a warm sense of belonging and comfort in its very loyal guests and colleagues alike.
With beautifully appointed rooms and public areas full of original art and antiques, including the glamorous Colony Grill Room, a brand-new Magritte Bar, afternoon tea lounge and al fresco dining terrace, as well as the elegant Beaumont Spa, and a private dining room, The Beaumont truly recaptures the luxurious spirit of a bygone age.
Why work with us:
In addition to being part of a vibrant company grounded in a passionate set of beliefs and values, we are dedicated to nurturing and supporting our team.
Career progression is important to us. Therefore, we create a personal career pathway for everyone who works here and aim to fill most of our vacancies internally, creating solid advancement opportunities and a strong basis for a long-term career in hospitality.
Our other benefits include:
- A competitive salary package.
- 28 days holiday per annum (including bank holidays).
- Discount in Hotel Restaurant and spa.
- Monthly allowance for personal gym.
- Nutritious, complimentary meals at work.
- Ongoing training opportunities.
- Healthcare benefits and subsidiaries.
- Season ticket loans.
- Pension contributions.
- Personal recognition awards.
- Exciting social celebrations and events.
- Employee assistance program and helpline.
- Complimentary laundry service for uniforms/business attire.
