Client Accountant - City of London

Client Accountant/Coordinator - City of London

Are you an organised, detail-oriented professional with a passion for delivering exceptional service?

Join my client, a highly successful and growing property business based in the City of London as a Lettings Client Accounts Coordinator, where you'll play a vital role in ensuring seamless financial operations and providing top-tier support to their valued clients and the wider Lettings team.Contact: Permanent | Full Time Salary: £35,000 per annum + annual discretionary bonusWorking Hours: Mon - Fri, 9am - 5.30pm

Key Responsibilities

• Financial Coordination:
  • Oversee daily landlord statement approvals and promptly send them upon request.
  • Act as the primary contact for financial inquiries, handling sensitive matters with discretion.
  • Generate, review, and manage invoices, landlord/tenant fees, and contractor payments.
• Compliance and Credit Control:
  • Monitor rent arrears, ensuring adherence to Lettings legislation.
  • Advise clients on rental arrears, legal notices, and collaborate with the Head of Tenancy Management for resolutions.
  • Handle credit control, chase outstanding payments, and ensure compliance with all legal standards.
• Operational Efficiency:
  • Approve and process deposit returns within 24 hours.
  • Validate all renewal fees, rent demands, and charges prior to tenancy renewals.
  • Implement and optimize systems to streamline daily tasks.
• Collaborative Support:
  • Work closely with Lettings and Tenancy Management teams to address property issues and maintain portfolio efficiency.
  • Step in to support team operations during absences.
  • Attend team meetings and liaise with key stakeholders.
• Data Management and Compliance:
  • Maintain up-to-date databases and paperless filing systems.
  • Ensure accurate data entry, rectify discrepancies, and stay compliant with Lettings legislation.

• Previous experience in lettings administration or a related role.
• Outstanding communication skills with a customer-focused mindset.
• Highly organised with the ability to prioritise and manage workloads effectively.
• Proficient in following processes with strong data entry and accuracy skills.
• Professional appearance and demeanor.
• Team-oriented with a proactive approach to problem-solving.

My client is committed to excellence in property management and client service. As a Client Accounts Coordinator, you'll enjoy:

• A collaborative and supportive team environment.
• Opportunities for professional growth and development.
• The chance to make a tangible impact in a fast-paced, dynamic industry.
• The opportunity to grow with a business.