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MAIN RESPONSIBILITIES
- Assist with the maintenance of complex service charge estate, including NIA & density calculations.
- Preparation of service charge budgets and calculation of service charges for tenants.
- Raising quarterly service charges in a timely manner, including landlord void billing.
- Reviewing service charge expenditure and investigating variances against budget, request forecasting adjustments if required, including presenting service charge reports at monthly budget meetings.
- Preparation of the year end service charge accounts and reconciliation, including liaising with service charge auditors.
- Communicating effectively with Estate / Building Managers and head office staff to ensure timely delivery of monthly reports to CWML Directors and external clients and resolution of queries.
- Proactively manage the rapid expansion of the estate and associated Yardi configuration setup.
- Assist with system development and process automation of estate service charges.
- Review and reconciliation of tenant and landlord direct recoveries.
- Liaise with Management Accounts/Financial Accounts on group reporting, financial statements and external audits.
- Quarterly reconciliation of balance sheet accounts and assisting the Financial Controller in presenting financial results to Group Finance on a quarterly basis.
- Assist the Manager - Property Management Services and the wider team with other tasks as may be required.
PERSON SPECIFICATION
- Experience of at least 5 years in a service charge accounting background within a Property Management environment is essential. Broad experience across commercial, residential and retail service charges is highly desirable.
- Experience using property management systems is required - experience with Yardi would be a particular benefit but is not required.
- Part-Qualified accountant or Studying (ACA, ACCA or ACMA) is preferred.
- The candidate must be able to work independently under pressure and be able to meet strict deadlines.
- Strong data analysis skills and an ability to identify and resolve problems is essential.
- Possess good communication skills and a desire to work closely with the wider Property Management Services team. Be able to establish good working relationships across the organisation.
- Good Excel skills and an ability to present financial results in a concise and understandable manner is essential.
