Admin Assistant

London Fire Brigade, one of the largest public sector organisations based in London are looking to recruit an Admin Assistant to join their team. The role is for an initial 3-month with a view to extend if all goes well. The role is full time, Monday to Friday, 35 hours per week and the role requires to be in the office full time. The office will be based at Hammersmith. 

Pay rate: £17.02 per hour (PAYE) or £21.49 per hour (Umbrella)

Job Purpose:

To contribute to the effective operation of the Brigade’s recruitment, selection and assessment procedures in line with agreed policies with particular emphasis on the attraction strategy and management of the uniformed and non-uniformed selection and promotion process.

Other responsibilities include:  

• To plan and organise work to ensure that both routine and unexpected tasks are completed promptly. Report anticipated difficulties in meeting deadlines to the appropriate person.
• To undertake basic research on a range of issues, as directed, and to provide summaries of findings to senior managers.
• To answer the telephone politely and efficiently and help callers with their requirements ensuring high levels of customer care.
• To assist with data analysis and identify implications and make recommendations for the management of the group.
• To ensure that data is managed in accordance with Brigade policy and that
• confidentiality is maintained in all matters, in particular about the Data Protection and the Freedom of Information Act.
• To establish and maintain considerate and polite working relationships with other members of staff.
• To take accurate messages for other members of staff and pass them on quickly and
• efficiently. Also pass on any other essential information to colleagues in the same way.

Required skills and experience to carry out the role:

• Good written and oral communication skills, to draft own correspondence and to deal effectively with people over the telephone and face to face, in accordance with good customer care practice, taking accurate messages and information, as necessary.
• An understanding of the reasons for the need to maintain appropriate confidentiality and security of data and other sensitive material, and how this can be achieved in an office environment.
• Dealing with a wide variety of people providing excellent customer care both face to face and over the telephone.
• Experience of working flexibly as part of a team.

If you have the required skill set and experience apply now for immediate consideration.