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FCS Compliance is a leading AML compliance consultancy servicing both the property and art sectors. Our team of highly experienced consultants are looking for a Business Support Administrator to join our rapidly growing team.?
FCS Compliance offers all employees training and industry accreditation.
As a Business Support Administrator, your duties will include:
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Set up and monitor new clients during the onboarding process using internal IT systems.
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Support internal projects and continuous improvement initiatives to improve efficiencies and customer service.
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Support and coordination of external training activities.?
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Support data managementand maintenance of client records on our Client Relationship Management (CRM) system.
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Facilitate the production of robust Management Information to senior management.
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Provide administrative support to the consultancy team.
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Act as first point of contact for telephone enquiries.
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Support internal IT systems.
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Support external stakeholders using our systems.
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Facilitate the production of robust Management Information to senior management.
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Facilitate the ongoing enhancement of internal and external training materials.
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Process Standard Client Due Diligence checks on new client accounts.
As a Business Support Administrator, you will have the following skills:
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At least 2 years previous experience within an administrative role.
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Demonstrable experience of customer service.
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Experience of using company information internal IT systems, CRM systems, data management systems.
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A keen eye for detail, a methodical approach and someone who is keen to learn.
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A natural team player, adept at building relationships and consulting with internal / external stakeholders and third parties to establish trust and credibility.
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Highly proficient with Microsoft Officeand diary/calendar management experience.
Business Support Administrator - Working from home
