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Your new companyA local Government Performing Arts Centre Your new roleCivica CX Administrator - Inside IR35What you'll need to succeedMy client is looking for a Civica Administrator to join an existing team of two Civica Consultants. The client uses Civica in their organisation. Due to demand, the client is looking for an Administrator to support user needs.This is a 6-month contract, based for 2 days on site in the City of London.The successful candidate will have experience of user support, training and ticket management in Civica and the ability to work autonomously and self-motivated.Duties & Responsibilities:
- Support the administration of the Civica CX Housing Management system, assisting in further development to deliver new functionality and improve housing service delivery.
- Assist in developing and implementing housing systems, training needs assessment and coordinating the roll-out of new functionality and training for the housing department.
- Ensure the Civica CX system meets user needs and supports organisational strategies through configuration, automation, and batch processing.
- Implement and maintain security profiles, ensuring data integrity and data protection.
- Design assessment protocols and conduct functional testing across systems to ensure stability and reliability, supporting the logistics of user acceptance testing (UAT) sessions, and production of new procedure guides.
- Provide first-line support to end users; investigate and resolve issues
What you'll get in returnThis is an excellent role for someone to join the client on an immediate interim requirement, with the possibility of permanent engagement in future.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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