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Membership Administrator

membershipbespoke
Posted 14 hours ago, valid for 13 days
Location

London, Greater London EC1R 0WX

Salary

£33,000 - £28 per day

Contract type

Full Time

Retirement Plan
Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Membership Administrator position at a reputable trade association offers a hybrid work model, requiring 1 to 2 days in the Central London office and 3 to 4 days working from home.
  • The basic salary for this role is up to £33,000, depending on experience, along with benefits such as 28 days of holiday, a 10% pension contribution, and an Employee Assistance Programme.
  • The role involves providing proactive administrative support for the membership application process and acting as the first point of contact for membership enquiries.
  • Candidates should have proven customer service experience, strong Microsoft Office skills, and mandatory experience with database systems, particularly Microsoft Dynamics 365.
  • The ideal applicant should possess excellent organizational skills, attention to detail, and the ability to manage multiple tasks while maintaining a professional demeanor, with a preference for those who have at least 1-2 years of relevant experience.

Membership Administrator

Trade Association

Hybrid - 1 to 2 Days Central London Office, 3 to 4 Days Home

Basic Salary Up to £33,000 dependant on experience plus benefits 28 days holiday plus Bank Holiday, 10% of salary contributed towards pension fund, Employee Assistance Programme Package.

Permanent, Full Time

Our client a highly established and reputable trade association who has over 1,800 member companies is looking for a Membership Administrator.

The Role of Membership Administrator

The role is responsible for providing proactive administrative support for the membership application process. You will support the Senior Engagement Manager working closely with the membership applications team to continue to develop our membership base.

You will primarily: Be the first point of contact for membership application enquiries, process membership applications in accordance with our due diligence requirements and defined processes and support the wider Business Development team with their queries and their leads for new members.

Person Specification

Proven customer service experience preferably within a trade association, standards organisation, membership organisation or customer-oriented environment

Strong working knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)

College courses in related field.

University degree in a relevant field (desirable).

Database systems experience mandatory (Microsoft Dynamics 365)

Excellent organisational skills with the ability to work both independently and within a team being able to prioritise competing tasks and demands

Strong interpersonal and communication skills, both verbal and written

Outstanding attention to detail

Ability to process a high number of applications, organise numerous documents and keep track of progress

Ability to maintain a positive, courteous, and professional demeanour while conversing with

applicants is essential

Flexible team player, with the ability to work under pressure and to tight deadlines

To apply to this role please send your CV

Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.