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Membership Administrator

The Graduate Project
Posted 2 days ago, valid for 17 days
Location

London, Greater London EC1R 0WX

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client is looking for a Membership Administrator to join their membership services team, focusing on the delivery of End Point Assessments (EPA).
  • The role requires strong organisational skills and attention to detail, as well as exceptional communication abilities for liaising with stakeholders.
  • Candidates should have at least one year of relevant experience, and familiarity with Salesforce is highly desirable.
  • This full-time, remote position offers a competitive salary package and benefits, reflecting the role's importance within the team.
  • The contract is fixed-term for one year, with working hours from 09:00 to 17:00.

Membership Administrator

Our client is seeking a dedicated and detail-oriented Membership Administrator to join their dynamic membership services team. This role is crucial in supporting the delivery of End Point Assessments (EPA), ensuring that all processes are managed efficiently and align with regulatory standards and timelines. Reporting directly to the Senior EPA Manager, the Membership Administrator will be responsible for handling applications, organising interviews, and supporting quality assurance activities.

Key Responsibilities:

  • Efficient Application Processing: Manage and process EPA applications promptly, ensuring all compliance requirements are met and deadlines are adhered to.
  • Interview Coordination: Schedule and coordinate interviews between candidates and assessors, setting up virtual meetings and maintaining clear and consistent communication.
  • Record Management: Track and update assessment records meticulously, providing support during review meetings to ensure accuracy and completeness.
  • Process Improvement: Actively participate in initiatives aimed at improving the EPA application and interview management processes, contributing ideas and feedback for continuous enhancement.

Requirements:

  • Organisational Skills: Strong organisational and time-management skills with a keen attention to detail, ensuring all tasks are completed efficiently and accurately.
  • Communication Abilities: Exceptional communication skills, with confidence in liaising with stakeholders via email and phone, ensuring clear and professional interactions.
  • Technical Proficiency: Familiarity with databases, the Microsoft Office Suite, and virtual platforms such as MS Teams, enabling smooth and efficient operations.
  • Salesforce Experience: Experience working with Salesforce is highly desirable, providing an advantage in managing and tracking membership data.

What's On Offer:

  • Professional Growth: Opportunities for professional development and career advancement within a supportive and collaborative team environment.
  • Innovative Work Environment: A chance to work with a forward-thinking organisation that values innovation and continuous improvement.
  • Competitive Compensation: A competitive salary package with benefits, reflecting the importance of this role within the team.

This job is fully remote, full-time 09:00-17:00

1 year fixed term contract

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.