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An exciting opportunity to join this multi award winning coffee roasting company. Based in the roastery, you will be at the heart of the business, seeing the production process from start to finish and working as part of a team of inspiring and interesting people.
As Office Administrator you will take ownership of the roastery office’s day to day function while supporting the operations, customer service and finance teams.
This is a critical role for the company and needs somebody who is well-organised and a self-starter, with experience of working in a similar role in a small but dynamic workplace. This position would also suit somebody with experience in a hospitality or roastery management position who has worked with customer service, health and safety compliance, finance and/or HR.
Your role will include (but is not limited to):
- General front-of-house duties
- Setting up meeting rooms for interviews and meetings, including presentation equipment and refreshments
- Managing office equipment and consumables
- Customer Service cover and ad-hoc Customer Service duties
- Finance cover and ad-hoc finance duties
- Assisting HR Support and Line Managers with onboarding, offboarding, inductions, new staff training and assisting in enforcing new and updated company policies
- Working with the operations team to maintain and develop health and safety procedures, risk assessments, policies and record-keeping
- Point of contact for external IT, telecoms, building security/access and fire safety
- Liaising with external contractors to ensure that all spaces are clean and well-maintained and routine checks are carried out and recorded
- Assisting in coordinating team events and team birthdays
Requirements:
- Ideally 2+ years experience in a similar office-based role, ideally including operational support
- Excellent interpersonal and written communication skills
- Agile problem-solving and organisational skills
- Ability to maintain a high level of confidentiality
- Excited to play a part in shaping the company culture
- Comfortable being the go-to person for our growing team!
- Positive, proactive and willing to take on new challenges
- Working knowledge of G-Suite is preferred, Xero and Excel also beneficial
The successful candidate will get:
- 28 days paid holiday (pro rata) plus public/bank holidays
- Generous pension package
- Ongoing coffee training and time to attend weekly team cuppings
- Company discounts
- Working within a passionate team
- Lots of amazing coffee to drink!
This is a full-time role, based at the Head Office/Roastery in East London
Start date : February 2025 (minimum 10 months)
Hours : 9:00-5:00
