Back to search
Company Overview:
- My client has a large portfolio of flats and houses in the best postcodes across the Capital and are Prime Central London property specialists dealing in rentals, sales, and acquisitions.
- Established in 1991, they are now one of the largest private residential landlords in Prime Central London, they employ 80 staff encompassing all aspects of property and portfolio management.
- They have a social office, events monthly and a close-knit team.
Role Overview:
As a Property Admin / PA, you will play a vital role in supporting the day-to-day operations of property management, ensuring a high level of organisation, attention to detail, and service. Reporting to the Head of Portfolio Management, you'll work closely with tenants, contractors, and internal departments, managing communications, scheduling, and administrative tasks to help maintain our properties efficiently.
Key Responsibilities:
- Property Management Support:
- Assist in day-to-day operations, ensuring seamless communication with tenants, addressing property-related issues, and coordinating access and follow-ups.
- Act as the first point of contact for property maintenance inquiries and escalate issues to the Head of Portfolio Management when needed.
- Oversee scheduling for all property services, maintenance tasks, and necessary works.
- Administrative and Financial Duties:
- Liaise with the accounts team regarding payments, receipts, and invoicing.
- Generate purchase orders and ensure all invoices are approved before processing.
- Maintain a comprehensive filing system (both physical and digital) for all property records, including health and safety certifications and essential documentation.
- Tracking and Reporting:
- Maintain logs and summaries of pending and statutory works, creating schedules and trackers to ensure timely completion.
- Prepare reports and summaries for the Head of Portfolio Management as required.
- Client and Contractor Coordination:
- Coordinate with both in-house and third-party contractors, ensuring all repairs and maintenance are followed up and successfully concluded.
- Schedule and manage contractor services to ensure prompt, efficient handling of maintenance issues.
- Future Development and Growth:
- Take on greater responsibilities in managing property maintenance issues and overseeing contractor relationships.
- Contribute to team efficiency and best practices, identifying ways to improve processes and deliver top-notch service.
Skills & Qualifications:
- Essential Skills:
- Strong attention to detail and proactive approach.
- Exceptional organisational skills with the ability to follow through on tasks.
- Proficient in Microsoft Office Suite, including Word, Outlook, and Excel.
- Excellent communication skills and the ability to deliver a high level of service.
- Ability to work independently and handle ad hoc situations efficiently.
- Strong analytical skills with the ability to maintain detailed records.
This role offers growth opportunities and the chance to deepen your expertise within a supportive property management team.
If you have the relevant skills and personal attributes required for this role and are currently looking for the opportunity to expand your skills and experience in the property industry, then please do not hesitate to contact me.
We work as one
The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.
