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Supporter Care Officer

TPP Recruitment
Posted 4 hours ago, valid for 11 days
Location

London, Greater London EC1R 0WX

Salary

£16.58 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Temporary Supporter Administration Role is for a non-profit organization in Central London, starting ASAP with remote work options after two weeks.
  • The position offers a salary of £16.58 per hour and is expected to last for approximately 2-3 months.
  • Candidates must have experience with Raiser's Edge or similar CRM systems, along with strong data entry skills and financial process knowledge.
  • Key responsibilities include managing database activities, handling supporter queries, and assisting with financial processes.
  • The role requires high attention to detail, professional communication skills, and proficiency in Microsoft Office, particularly Excel, Word, and Outlook.

Temporary Supporter Administration Role - Start ASAP

Are you experienced with Raiser's Edge and ready to make a difference during a busy and impactful season? We're recruiting for a Supporter Administrator to join a non-profit organisation during their peak time leading up to Christmas. This is a temporary role based in Central London, with remote working available after the first two weeks. Offering £16.58 per hour, this assignment is for approximately 2-3 months.

Key Responsibilities:

  • Managing database activity with efficiency and accuracy, ensuring compliance and streamlined processes.
  • Supporting the creation of robust Raiser's Edge workflows for stewardship and reporting.
  • Handling supporter queries and ensuring all communications are professional and timely.
  • Assisting with financial processes, including donation batching, Gift Aid submissions, and invoicing.
  • Preparing data reports for finance reconciliations and campaign analysis.
  • What We're Looking For:
  • Proficiency in Raiser's Edge, including importing, batching, and reporting.
  • Strong data entry skills and experience with financial processes.
  • High attention to detail with the ability to manage competing deadlines.
  • Confident and professional communication skills.
  • Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.

Expereince required:

  • Proficiency in Raiser's Edge or simular CRM, including importing, batching, and reporting.
  • Strong data entry skills and experience with financial processes.
  • High attention to detail with the ability to manage competing deadlines.
  • Confident and professional communication skills.
  • Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.

Join a collaborative and supportive team and play an essential role in helping the organisation achieve its goals during this vital time.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.