- Work with key stakeholders including the programme and faculty management team to identify and resource all programme activity in line with resourcing processes
- Liaise with the central Scheduling Team and ensure all agreed deadlines and information sharing targets are met
- Organise class cover in the event of tutor sickness and other faculty absence
- Review workloads and support the Faculty Manager in relation to faculty holiday requests
- Liaise with the Faculty Managers to ensure fair and appropriate allocation of work
- Pro-actively develop and manage the relationships with faculty
- Work with the scheduling team to schedule the required teaching and related activity
- Work with key stakeholders to allocate resource to business development and outreach activities
- Support with marking resourcing in line with faculty workloads and Faculty Managers
- Work with academic quality team to ensure new module development is resourced and managed within workloads
- Work with the Live online delivery team to manage programme adobe requirements and SLAs
- Self-motivated with a proactive and creative approach to problem solving
- You must be capable of organising, time-management and taking ownership of your workload
- Able to consistently work to a high degree of accuracy and possess exceptional attention to detail
- A clear and professional communicator both verbally and in writing
- A strong working knowledge of Microsoft Office (specifically Word, Excel, Outlook and 365) is essential along with a high level of general digital literacy
- Strong negotiator with experience of managing stakeholder expectations and dealing with difficult conversations
- The ability to work well in a team and be collaborative
- Experience of building and maintaining strong relationships with key internal stakeholders
- Able to work on own initiative without daily supervision
- Agile mind-set with the ability to adapt to last minute changes