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CRM Executive

STOPGAP-1
Posted 8 days ago, valid for 11 days
Location

London, Greater London NW5 1UH, England

Salary

£35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The company is a nationwide retailer of art and craft materials seeking a CRM Executive with at least 12 months of email marketing and copywriting experience in a retail environment.
  • The role involves creatively communicating with customers, testing new ideas to enhance engagement, and driving revenue through marketing campaigns.
  • Responsibilities include managing the customer database, utilizing CRM platform features for personalization, and collaborating with various teams on marketing initiatives.
  • Candidates should have experience with email service providers, be results-driven, and capable of handling a fast-paced workload.
  • The position is based in North London with hybrid working and offers a salary of £30,000 to £35,000.

Do you have at least 12 months of email marketing & copywriting experience within a retail environment? If so, read on!

THE COMPANY

Our client is a nationwide retailer of top quality art and craft materials, partnering with some of the leading brands, galleries and institutions across the UK.

THE ROLE

The CRM Executive will be a key part of the marketing team, creatively communicating with customers and testing new ideas that engage and ultimately drive revenue. The role offers the opportunity to be creative with both content and data - supporting, influencing and strengthening their customer contact strategies.

You will:
- Work with Buying & Merchandising, Digital, Retail and Marketing teams to ensure campaigns are prepared in good time and filled with engaging content
- Support and help shape exciting initiatives and projects including automated customer lifecycle programmes
- Manage the customer database and utilise features of their CRM platform to increase personalisation and send more relevant communications
- Propose new or creative testing initiatives with the aim of increasing customer engagement and driving sales

This role is based in North London, with hybrid working (3 days per week in the office)

YOU

The successful applicant for this CRM Executive role will be a competent and creative email marketer and skilled copywriter with experience of creating B2C communications, ideally within a retail business.

You will also:
- Have experience working with an email service provider (ESP) or customer data platform (CDP) - e.g. Ometria, Braze, Klaviyo
- Be results driven and be comfortable working to commercial targets
- Be comfortable using Excel and compiling accurate reporting
- Have the ability to manage a fast-paced and varied workload, prioritise effectively, remain calm under pressure, and have a great sense of humour!

If that sounds like you, apply now!

NB: You must be eligible to work in the UK

If this role isn't what you are looking for, don't worry. At Stopgap we cover a wider range of freelance and permanent positions with dedicated sector specialists. It is worth checking our website for all our latest jobs and registering to receive job alerts so you are the first to know about a new opportunity.

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By applying, a The Guardian Jobs account will be created for you. The Guardian Jobs's Terms & Conditions and Privacy Policy will apply.