AV Service & Commissioning Engineer

Location: London (Field Based)
Salary: £35,000 - £55,000 DOE
Benefits: 20 days annual leave + bank holidays + laptop + phone + specialist tools + travel expenses + pension

This multi award-winning residential AV integrator has built a great reputation for delivering top-of-the-range home cinema rooms, luxury home automation systems, and bespoke commercial offices to a diverse portfolio of high-profile clients.

As an AV Service & Commissioning Engineer, you will be responsible for providing commissioning, preventative maintenance, remote and on-site service support to our high-profile clients.

• Troubleshoot issues with residential AV hardware and control systems, including but not limited to home cinemas, access control, audio systems, touch panels, projectors, Lutron, Control 4, and Crestron systems.
• Carry out commissioning of residential AV projects, including network configuration, control system programming, testing, and system handover.
• Attend preventative maintenance visits to ensure installed systems continue to run smoothly.
• Perform control system firmware updates.
• Configure and troubleshoot network-related issues.
• Install small upgrades and replacements of AV devices.
• Ability to work flexible hours and participate in the on-call rotation when required.

• Minimum of 3 years' experience servicing or commissioning residential AV systems.
• Excellent customer service skills with the ability to put clients at ease.
• Strong networking knowledge with the ability to configure and troubleshoot network-related issues, specifically with brands such as Netgear, Ruckus, and Cisco.
• Ability to diagnose and troubleshoot control systems issues with brands such as Crestron and Lutron.

We offer a competitive annual salary ranging between £35,000 - £55,000 depending on experience, 20 days annual leave plus bank holidays, a statutory pension, and any specialist equipment required to carry out your day-to-day duties.

Simply click apply or contact Jake Voisey on the details provided below.