Backup Solutions Engineer

Backup Solutions Engineer – Remote – Up to £70,000 per Annum

VIQU have partnered with a leading data protection provider specialising in managed backup, disaster recovery, and cyber recovery services.

They are seeking a Backup Solutions Engineer to join their Delivery Service team. In this client-facing role, the Backup Solutions Engineer will engage directly with C suite level global clients, providing recommendations for improvements to their data backup technologies.

Responsibilities of the Backup Solutions Engineer:

• Run multiple regular service reviews for global customers, identifying opportunity for further services, discussing functionality, configurations, licensing and service improvements
• Offer customers tailored backup solutions, helping to upsell on any opportunities. 
• Proactively keep on top of new backup technologies, helping to advise the customers around these technologies
• Recognise the customer roadmap, explaining how backup technologies can influence their infrastructure (networks / firewalls / servers)

• Production of reporting templates and assessment of SLAs and metrics

Requirements of the Backup Solutions Engineer:

• Previous experience working in a Solutions Engineer/ Service Delivery Manager / Customer Success Manager role focusing on backup technologies for a Managed Service Provider.
• In depth knowledge of a range of backup and DR technologies (Rubrik, Druva, Zerto, Commvault, NetBackup etc.) – Must be able to confidently talk at a high level in terms of how a backup environment works and the components that make up the environment. 
• Technical understanding of how backup and DR products integrate with infrastructure such as Windows, M365, VMWare, Networking, Data Centres, Firewalls etc.
•  Must be a strong communicator, having previously ran service reviews with C level customers

Backup Solutions Engineer – Remote – Up to £70,000 per Annum

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack McManus via (url removed).

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

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