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Job Title: Field Service Engineer
Location: Greater London
Benefits:
- Competitive basic annual salary of 32K+
- 4 weeks (20 days) paid holiday, increasing year on year
- Company van
- Full expense reimbursement
- Company phone with vend management software
- Extensive training and development
Duties:
- Completing machine filters/de-scales
- Collaborating with the service desk daily
- Managing and recording service responses to machine breakdowns
- Performing necessary repairs and reporting major faults
- Using Vend Manager to respond to service calls and complete reports
- Completing all required paperwork to company standards
- Liaising with sub-contractors for certain machine repairs
- Installing machines, coin mechanisms, and card readers
- Registering equipment on Vend Manager or other software
- Ensuring customer satisfaction during and after installations
Requirements:
- Full UK driving licence*
- DBS Certificate (the company can obtain on your behalf)
- 2-3 years' experience as a field service engineer
- Excellent customer service skills
- Strong external and internal communication skills
- Live locally to Greater London
- Experience with coffee and vending machines is desirable but not essential.
If this role sounds like something you would be interested in, apply now or contact Aleks on:
M. (phone number removed)
T. (phone number removed)
E. (url removed)
