Salesforce Architect

Working for Claranet

Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean with). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access.  
 
But what we think makes us different is ‘Team Claranet,’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee’s fundraising efforts.

Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality.) Being a part of a group of leading UK technology organisations, we are dedicated to building a more diverse and inclusive workforce.

Our Vision

Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders.

Position Overview:

As a Salesforce Architect at GIS, you will be responsible for designing and implementing robust Salesforce solutions that meet our business needs. You will leverage your extensive knowledge in integrations, CPQ (Configure, Price, Quote) module, and the new Revenue Cloud module to optimize our Salesforce platform. With at least 10 years of experience, you will play a key role in shaping our Salesforce strategy and ensuring seamless integration with other systems. Additionally, you will support and guide business users in understanding and utilizing the Salesforce platform to its fullest potential, ensuring they are equipped to leverage its capabilities effectively.

This is primarily a role to support internal customers (the Claranet Countries that use Salesforce and other GIS platforms), with the possibility of expanding to external facing projects.

The Salesforce Team is part of Group Information Systems (GIS) which is a Claranet’s Group function and are responsible for the internal development, maintenance / support and documentation of new and existing functionality related to Salesforce Platform, it’s ecosystem and integrations with other Claranet systems.

Key Responsibilities:

• Design and architect scalable Salesforce solutions, ensuring alignment with business objectives and technical requirements.
• Lead the implementation of Salesforce integrations with various third-party systems and our custom developed applications.
• Implement and optimize the new Revenue Cloud module to enhance revenue management and forecasting.
• Collaborate with cross-functional teams to gather requirements, define technical specifications, and deliver high-quality solutions.
• Provide technical leadership and mentorship to other Salesforce developers and administrators.
• Conduct regular system audits and performance tuning to ensure optimal functionality and security.
• Stay up to date with the latest Salesforce features, best practices, and industry trends.
• Support and guide business users in understanding and utilizing the Salesforce platform to its fullest potential, ensuring they are equipped to leverage its capabilities effectively.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 10 years of experience in Salesforce development.
• Extensive knowledge of Salesforce integrations, CPQ module, Revenue Cloud module, Service Cloud and Sales Cloud.
• Proven track record of successfully delivering complex Salesforce projects.
• Strong understanding of Salesforce best practices, data modelling, and security.
• Excellent problem-solving skills and the ability to work in a fast-paced environment.
• Salesforce Architect certification(s) preferred.
• Exceptional communication and interpersonal skills.
• Fluent in English written and spoken
• We value experience with Sage HR

Benefits

• Our benefits package is comprehensive and there are specifics that depend on the country, you can count on:
• Competitive salary
• Health insurance
• Professional development opportunities and continuous learning
• Flexible work arrangements and a supportive work-life balance