AUDIO VISUAL SERVICE / WORKSHOP ENGINEER
WORKSHOP / SITE BASED
SOUTH WEST LONDON
35,000 TO 45,000 PER ANNUM
Are you ready to take your expertise in AV, IT, and home automation to the next level? We're looking for a Lead Service & Workshop Engineer to join a dynamic team where innovation, professional growth, and excellence are at the forefront.
This role offers a unique mix of hands-on technical challenges, leadership opportunities, and client-facing responsibilities. You'll play a pivotal role in maintaining and upgrading cutting-edge systems for prestigious projects across Central London and the Home Counties.
The Role:
As a Lead Service & Workshop Engineer, you will:
- Oversee completed projects, ensuring seamless operation through regular service visits and system health checks.
- Manage stock and logistics at the workshop, handling incoming and outgoing deliveries.
- Build, commission, and test state-of-the-art system racks and control panels for lighting, HVAC, and other advanced systems.
- Lead the transition of clients to remote support packages and head up a comprehensive service offering.
- Collaborate with project teams and assist on-site engineers as needed.
- Troubleshoot and resolve issues creatively, ensuring outstanding results for every client.
What We're Looking For:
We're searching for a proactive professional with:
- Proven experience in the AV/Home Automation industry.
- Strong technical knowledge of systems such as Crestron Home, Control4, and Lutron QS(X).
- A solid understanding of network infrastructures and protocols.
- Familiarity with shading, BMS, CCTV, and intercom systems (desirable).
- Outstanding communication and customer service skills, with the ability to build strong client relationships.
- Excellent problem-solving skills and a solution-driven mindset.
- Strong organizational skills and the ability to prioritize effectively in a fast-paced environment.
- A passion for delivering exceptional results and continuously improving processes.
- A full UK driving licence.
Why Join Us?
You'll be part of a forward-thinking team that values innovation, growth, and work-life balance. Benefits include:
- Competitive salary (35,000 - 45,000) based on experience.
- 28 days of leave (including bank holidays) plus your birthday off and additional Christmas leave.
- Company vehicle with a fuel card or a car allowance.
- Company laptop, phone, and expenses card.
- Vitality Health Insurance (including dental and optical cashback after probation).
- Access to discounted technology for personal use.
- Opportunities to bolster your income with out-of-hours support options and an upgrade-commission scheme.
- Professional development through company-funded training.
- The chance to become a Partner after three years of service.
Key Details:
- Location: Based at the workshop and with travel to project sites across Central London and the Home Counties.
- Hours: Monday to Friday, 8:00 AM to 5:00 PM (1-hour lunch break).
- Type: Full-time, with a 6-month probationary period.
INDAV
How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and qualifications to (url removed) or you can call on (phone number removed) # 207.
Alecto Recruitment Limited UK is acting as an employment business for this vacancy.
We thank all applicants who respond, but only those shortlisted will be contacted.
Keywords:
Senior AV Engineer, AV Installer, Audio Visual Engineer, Smart Home Engineer, Control4 Programmer, Crestron Programmer, Lutron Programmer, Networking Specialist, IP Network Engineer, Home Automation, Super-Prime Residential AV, AV Project Manager, High-End AV Engineer