Weareseekingacandidateforahighendclient.IfyouhaveexperienceincorporateAVeventsupportandarereadyforyournextcareermove,wewanttohearfromyou.
Ourclientislookingforacandidatefromaprofessionalservicesfirmwhowillconfidentlytakefullresponsibilityfordeliveringoperationalandtechnicalonsitesupportwhilemanagingtheeventspaces.
Salary: UpTo£42,000+CompanyBenefits
RequiredSkills;
Crestron:digitalmatrix,controlsystems,controlpanels
LEDwalltechnology
Q-sys
Lightware
NEC
Shure
Blackmagic
Webex/Zoom(meetingandwebinars)
Broadcasting(NDI/Visionmixing)
Personspecification;
Mustbewellpresentedatalltimes/smartbusinessattire.
Wellorganised,flexibleandtobeabletoapproachdifferenttasksduringtheworkingday.
Willingtoundertaketrainingandexaminationstoimprovetechnicalknowledge.
Abilitytomultitaskandworkunderpressuretostrictdeadlines.
PossessastrongunderstandingofdigitalAVenvironments,ITterminologyincludingnetworkarchitectureandstructuredcabling.
KeyResponsibilities;
Support&manageEventspacesfromanoperational/technicalperspectiveonaday-to-daybasisincollaborationwithwiderAVTeam.
Takeoverallownershipofeventfromconceptiontocompletionbydeployingthebestfitresources.
WorkcloselywithonsiteAVManagertoensureeventsaresufficientlyresourced,includingsub-contractingwhereapplicable.
Serveasamainpointofcontactandsubjectmatterexperttoclientsandplanners,forpresentationandlivebroadcastevents.
Support&manageWebinars.
Devise,document,maintainandimplementoperatingproceduresforAuditoriumandeventsupportrooms.
MentorAVTechnicianstocover/supporteventsasrequired.
Conductclientdebrief,obtainingcustomerfeedbackanddiscussareasforcontinualimprovement.
Collateandprovideposteventreporting,stats,andclientfeedbackasrequired.
Assistwiththesettingupandsupportingofpresentations/conferencesacrosstheestate.
Providewhiteglove/meetandgreetservicethatmanagestechnicallogisticsforlargecomplexevents,townhallsandspecialevents.
GeneratedailyreportsandcontactVIPclientstoestablishfullnatureofmeetingandeventrequirements(asrequired).
Ensureroutinechecksandtestingacrossalleventrelatedhardwareandsystemsfunctionality.
WorkalongsideonsiteAVManagerforcoordinationandmanagementofrepairsviaproAVhelpdeskteams.
WorkalongsideonsiteAVManagerforcoordinationandownershipofsoftware/firmwareupgrades/processes.
Alwaysremainclientfacingandcalmunderpressure.