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Essential Criteria:
Hands on experience setting up and derigging live events involving manual handling
Extensive experience of AV & VC equipment including Panasonic Projectors. Digital Mixing Consoles, Analogue Way Switchers, Panasonic PTZ cameras and Video conferencing Units
Good knowledge of general IT connectivity, LAN networks and current software packages.
To have a knowledge of lighting and control systems
Well presented, with a calm and professional approach
Excellent customer service skills and awareness. Ability to work with confidence at a variety of levels of customer
Strong communication skills, with a good level of spoken English.
To work independently and with little supervision to deliver events
General administration skills, with the ability to juggle and prioritize a variety of tasks.
A flexible approach to working hours is essential to meet the demands of the AV department rota. The role involves early morning starts or late evening finishes, weekend work, some bank holidays.
Understand the requirement and necessity of Permits to Work i.e Halo, working at height, hot works and to work safely.
Main Duties and Responsibilities:
Overall responsibility for the day-to-day floor operation including setting up & operation of all fixed and mobile AV, digital display screens, Video Conferencing and production services at our clients venue in London ensuring all facilities and services are delivered to agreed standards of procedure
Supporting meeting rooms as well as live event spaces
Conducting morning room checks of the AV equipped meeting rooms
1st Line AV support for their customer facing meeting rooms: Connecting their customers laptops to Wi-Fi & screens etc
Moving AV equipment between rooms and between floors
Support for live events, operating the portable mixing unit, setting up wired & wireless microphones and providing a camera crews with sound feeds. Providing support and supervision of their customers 3rd part AV contractors
To work effectively with our client's departments regarding filming, streaming, LAN and connectivity
Assisting with AV equipment stock takes
To provide outstanding customer service to their customers & resolve customer care/ service issues, problems and queries with the Operations Manager, following the guidelines in place in a timely manner.
Other Duties:
To undertake any other duties and projects at the request of the AV Manager
To comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties
To adhere to any of their customers Non-Disclosure Agreements
To be familiar and work within the Health and Safety and Fire policies for the organization and to attend mandatory updates where required.
