Audio Visual Technician

Audio Visual Technician required: Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for an Audio Visual Technician.

If you are an Audio Visual Technician, please do read on:

As an Audio Visual Technician, your primary responsibility is to ensure the delivery of audiovisual and media services to the business in a professional and efficient manner. You will provide support and assistance to clients through various channels and be responsible for technical support during both in-person and virtual meetings and events.

You will work closely with the AV Management / Senior AV Technicians and contribute to continuous service improvements, as well as mentor junior technicians in best practices.

Responsibilities include, but not limited to:

Technical Support and Setup:

• Set up and dismantle audiovisual and video conference equipment according to client requirements.
• Support and facilitate virtual meetings and events.
• Run the audiovisual aspect of presentations for meetings & conferences.
• Support video calls and webinars, coordinating with remote offices and external parties for setup and smooth operations.
• Provide technical support for in-person and virtual meetings, ensuring all systems are functioning properly.
• Assist clients in the use of fixed and portable audiovisual equipment.
• Support the team in testing meeting room systems and virtual platforms on a day-to-day basis.

Maintain total confidentiality regarding sensitive information received for presentations and broadcasts.

Desirable skills

• Aptitude for providing a high level of customer service.
• Strong computer literacy, including intermediate knowledge of PowerPoint and familiarity with common webinar platforms.
• Technical knowledge of audiovisual systems and ability to resolve issues.
• Ability to quickly identify and resolve technical issues, minimizing downtime during live meetings and events.
• Capability to troubleshoot and resolve technical issues remotely.
• Excellent organizational skills, flexibility, and adaptability to handle diverse tasks during the working day.
• Willingness to work collaboratively with team members and take instructions.
• Ability to handle difficult situations effectively.
• Professional and positive demeanor when interacting with customers.
• Excellent communication skills to engage with individuals at all levels.
• Ability to work under pressure and meet deadlines.
• Flexible approach to adapt to changing work schedules.
• Commitment to continuous learning and improvement, including willingness to undertake training and examinations to enhance technical knowledge.

If this sounds like your next career step, please apply and I will be in touch.