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AV Lead Technician

Concept
Posted 24 days ago, valid for 23 days
Location

London, Greater London SW1A2DX, England

Salary

£35,000 - £45,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Lead Technician in London, offering a salary of approximately £45,000 per year.
  • The ideal candidate should have experience in audio-visual systems and technologies, demonstrating strong leadership and team-building skills.
  • Responsibilities include service ownership, staff management, and providing technical support while maintaining client relationships.
  • Candidates should be customer-focused, able to multitask under pressure, and possess excellent communication and organizational skills.
  • The role requires a minimum of 3 years of relevant experience and offers benefits such as a pension contribution, private medical insurance, and increasing holiday entitlement.

UNDERSTANDING, SERVICE, TRUST
3 Words that Guarantee Results in Recruitment

London AV Lead Technician salary circa 45,000

A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for an experienced Lead Technician to be a key part of our team. The ideal candidate will be enthusiastic and self-motivated. Able to establish productive relationships with people at all levels. Use own initiative appropriately. Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner.


Operational responsibilities to include:

  • Service Ownership of all aspects of day-to-day delivery to our clients and partners.
  • Primary point of contact onsite for our client.
  • Staff management to the onsite team/s and rota.
  • Provide comprehensive reporting to the service delivery and account manager.
  • Attend monthly and quarterly service review meetings.
  • Provide a senior level of technical support at the point of escalation.
  • Operational coordination teams including the technical helpdesk, field service, projects teams and client liaison.
  • Audio Visual support onsite when required; this could be supporting events, VIP meeting room support and hybrid meeting support.

Expectations of an onsite Lead Technician:

  • Strong leadership and team building initiatives.
  • Assist with the recruitment process when required to conduct interviews and provide feedback to our recruitment officer.

  • Conduct weekly meetings to consistently improve the onsite service.
Knowledge of Audio-Visual systems and technologies.
  • Knowledge in Event audio, video and lighting equipment both digital and analogue.
  • Ability to quickly adapt to changing needs, infrastructure, and evolving business processes.
  • Ability to multitask and work under pressure to meet strict deadlines.
  • Remain client facing and calm under pressure at all times.
  • Have excellent communication, time management, presentation and organizational skills.









*3% pension contribution (after 3 months probation period)

* 23 days holiday in first year (holiday years rising after length
of service January to December) to 25 during 3rd year
* Death in service benefits (3 x annual salary)
* Private medical insurance (after 3 months probation period)
* Join a company who will value you


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