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Audio-visual technician
AV Services Technician

AV Services Technician

Jacobs Massey

Posted 9 days ago, valid for a month

London, Greater London EC4N 8AR, England

not provided

Full Time

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Sonic Summary

The position of AV Services Technician is available within a growing AV Team in London, focusing on delivering efficient service to both internal and external clients.
Candidates should have practical experience in AV or IT/communications, with a strong understanding of UCASS technology, VoIP, and unified messaging.
The role requires technical competence in video conferencing, AV hardware troubleshooting, and knowledge of network protocols and operating systems.
The salary is not explicitly stated, but the benefits include 25 days of annual leave, private healthcare, and a contributory pension of up to 5%.
A minimum of 2 years of relevant experience is preferred, with the ability to work flexible hours including some weekends.

We have a direct opportunity for an AV Services Technician to join a growing AV Team. To be responsible for the delivery of comprehensive, efficient and error free service provision that meets the needs of the organisation, covering both internal / external clients within client facing and internal meeting and training rooms within the London head office.

Candidate Overview

We are looking for candidates who ideally hold the following skills and experience:

Previous practical experience in an AV or IT/communications environment.

Advanced understanding and technical competence of current UCASS technology, with specific reference to VoIP and unified messaging technologies

Knowledge of desktop operating systems and application deployment techniques

Understanding and ability to support mobile connectivity /communications, programming and operation.

Technical understanding and ability to fault find and problem solve various types of video conferencing and general AV hardware/kit in internal and client meeting rooms.

All aspects of AV Service best practice, including Health & Safety.

Data/LCD & HD projection, sound, integrated control systems and video conferencing, telephone conferencing equipment and presentation software and set-up (including MS PowerPoint, Mac technology and Mac Software);

Excellent technical knowledge of teleconferencing, presentation, and other AV hardware.

Comprehensive hands-on AV equipment troubleshooting experience.

Good knowledge of current network protocols, operating systems, software, and standards.

Able to read and understand technical manuals, procedural documentation, and OEM guides.

What can we offer you?

Carers leave (up to five paid days leave towards caring responsibilities)

25 days annual leave entitlement and the opportunity to purchase or roll over 5 days.

Contributory pension of up to 5%.

Private healthcare policy

Death in service cover (4 x base salary).

Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan.

Cycle to work scheme.

Location: London

Hours: Shift rota between 07:00 19:00, 35 hours Monday to Friday. Some out of hours & weekend work (flexibility required)

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