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Client Accounts Administrator

Cherry Pick People
Posted 10 hours ago, valid for 25 days
Location

London, Greater London EC1R 0WX

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Client Accounts Coordinator position offers a unique opportunity to join a prestigious property company in London’s Lettings Team.
  • Candidates should have experience in an administrative role, preferably with some background in the property industry.
  • The salary for this role ranges from £28,000 to £30,000, along with benefits such as 25 days holiday, life assurance, and a flexible benefits package.
  • The role requires excellent communication skills and the ability to work under pressure while maintaining a customer-focused approach.
  • This is a full-time office-based position for the first 12 months, transitioning to a hybrid setup thereafter.

Client Accounts Coordinator

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This is a rare opportunity to join one of London and the UK’s most prestigious property companies in their highly successful Lettings Team as their Client Accounts Coordinator based in one of their Prime Central London offices.

Company profile - Client Accounts Coordinator:

This diligent yet innovative client has been a prominent employer across the UK Property Industry for over 100 years and their credentials have been confirmed with the numerous industry awards across this time. Their values are integral to the business and their staff, they pride themselves on respect, trust and creating a transparent partnership with both staff and clients. This in turn means an abundance of applications from Landlords and Tenants alike.

Key Duties - Client Accounts Coordinator:

  • Supporting the Lettings team to activate all renewals promptly without delay and new tenancies when necessary or required
  • Check and approve all Landlord statements on a daily basis
  • Raise invoices and run regular reports on Landlord and Tenant Fees and chase where necessary
  • Investigate and allocate all funds where necessary or required
  • Sending contractor invoices to clients on demand
  • Insure Touchstone have raised and sent invoices out for split commission payments
  • Approve all deposit returns promptly within 24 hours
  • Maintaining paperless filing system - ensuring accurate and up to date
  • Keeping databases up to date including RPS
  • Proactively maintaining own legal knowledge and comply with all Lettings legislation
  • Ensuring the necessary processes and procedures are in place to support compliance

Person Profile - Client Accounts Coordinator:

  • Experience within an administrative role
  • Property industry experience advantageous
  • Customer focused with proactive mindset to ensure clients receive outstanding service levels
  • Collaborative team player
  • Confident and composed in order to work under pressure and solve problems
  • Excellent communication skills

Salary and Benefits Package - Client Accounts Administrator:

£28,000-30,000 salary

Company benefits inc; 25 days holiday + bank holidays, life assurance, pension, private GP, flexible benefits package

Hours: 8.45am -6pm Monday - Friday

Full time office-based role for first 12 months, then hybrid set up, 3 days office, 2 home

If you have administrative experience and a passion for the Lettings industry, then please get in touch with Carly Mitchell at Cherry Pick People

Reference: CM5867

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.