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Reed.co.uk is looking for an Account Executive to join their Sales Team in Holborn, London.
Overview
The role of Account Executive is vital to the success of reed.co.uk. This role requires someone who can build valuable, long standing business partnerships with recruitment consultancies and support their recruitment efforts. The role is an exciting mix of working with existing customers to achieve recruitment goals and retain business relationships, as well as working to re-engage lost customers. The role would suit an experienced account executive/manager or business development professional who has an aptitude for relationship building, problem solving and customer support.
Key Responsibilities
- Contacting existing customers
- Utilizing sales tools and software to provide data insight and guidance to customers
- Delivering against agreed customer success criteria
- Organisation of CRM
- Optimisation of customer content
- Upselling existing customer contracts with growth potential
- Renewing existing customer contracts
- Offering and managing trials of new products to existing customers
- Strategically mapping and forecasting; customer contact schedules, renewal values and growth predictions
- Re-engaging with churned customers
Skills and Experience
- Experience in winning back clients and growing and retaining existing business
- Strong track record of customer retention and trial conversion
- Highly goal orientated and self motivated
- Organised and detail focused
- Analytical
- Confident and able to forge strong external and internal relationships
- Comfortable analysing and using data
Benefits
- Hybrid working
- 25 days annual leave plus bank holidays
- Flexible holiday scheme
- Paid time off to move home
- Contributory pension scheme
- Enhanced family leave benefits
- Insurance benefits including life assurance
- Love Mondays events
- Discount scheme including gyms and popular retailers
- Range of wellbeing and mental health support avenues
