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Business Analyst 12 Month FTC - Customer Joining

Business Analyst 12 Month FTC - Customer Joining

Method Resourcing

Posted 9 days ago, valid for 10 days

London, Greater London EC1R 0WX

£40,000 - £48,000 per annum

Full Time

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Sonic Summary

The position is for a Business Analyst on a 12-month fixed-term contract, focusing on customer journey projects within a prestigious financial institution.
The role requires strong experience in customer-facing roles and building relationships with various stakeholders, particularly in the financial services sector.
Candidates should have knowledge of Microsoft Dynamics or a similar CRM system, along with experience in both waterfall and agile methodologies.
The salary for this role is £70,000 plus a bonus, with additional benefits including a 20% pension and private medical insurance.
Applicants should have a minimum of 3-5 years of relevant experience, and the position involves working 2 days per week in Central London.

Method Resourcing are proud to have partnered with a prestigious financial institution who have an exclusive client base of high wealth individuals.

The role: You will support the successful delivery and adoption of their customer joining experience project which provides value to the business by ensuring that requirements are accurately elicited, analysed and understood at all levels of the business. Alongside this, you will ensure that solutions holistically cover the changes required across systems, people and processes.

Your skillset will include:

Strong experience in building positive relationships with various stakeholders (essential) including members of the operational team, risk team, frontline managers and technical teams.
Strong experience is customer facing roles (essential), ideally in the financial services sector but this is desirable.
Strong knowledge of Microsoft Dynamics or a related CRM system (essential).
Someone with experience of both waterfall and agile methodologies (essential).
Strong communication skills, both written and oral (essential).
Someone who is resilient and dynamic in their approach.

This is a fantastic opportunity to join one of the UK's most well-respected institutions who have heavily invested in technical improvements to ensure their business can provide an excellent service for their customers.Benefits: The overall package with this company is one of the best in the market with incredible benefits including a bonus, 20% pension and private medical on top of a salary up to £70,000.

Working pattern: This role requires 2 days per week travel into Central London.This is a hybrid role based in London and you would be required in the Central London office

If you are interested please apply below or send your CV to as I am expecting a lot of applications so I will respond quicker if you send me an email.

Unfortunately, this role cannot provide sponsorship.

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