The Role: Business Analyst (Product) The Business Analyst will be a key member of a small, busy Change / Product Implementation team providing business analysis on requirements, implementation and delivery / testing for New Product Development and product migration on a range of insurance underwriting and policy administration systems employed by Q Underwriting. You will work alongside the business and other stakeholders to gather and document requirements in relation to product, process, data & mi, etc., update specifications and document testing requirements, prepare specifications, blueprints and user stories, and be involved in solution design, including smoke test developments before releasing to the business and other stakeholders for testing and sign-off per testing requirements.Occasionally the Business Analyst will also support significant change projects and other operations activities as required.Strong personal organisation is required, together with a 'can-do' attitude and an ability to work to tight deadlines and under pressure, within defined frameworks. The role holder must be positive, innovative, collaborative, and strive to provide great service to the business, as well as deploying both analytical and creative skills in finding solutions to the businesses’ change requirements.You will need to be self-sufficient within your daily duties, working with relative autonomy within the Product Implementation team and be comfortable engaging with a wide range of stakeholders, including those from the business, senior leadership, internal support teams and finance, as well as suppliers, to ensure the effective delivery change.You will become an SME on our insurance underwriting and policy administration systems.This role will require some travel to business sites for training, requirements gathering, testing and ongoing support.Responsibilities:

Review requirements and understand current business processes and challenges
Analyse requirements and devise and document appropriate specifications
Document change requirements, impact analysis and testing requirements
Review implementation (smoke test), release for business testing and manage defects
Track and manage post-implementation reviews and actions
Manage technical debt register and CR backlog

In addition to Product Implementation:

Support wider change programme, using your analytical and creative skills to support larger projects.
Support other operations activities as required, for example providing system training on major releases, etc.

Skills & Experience:

GCSE Maths & English (or equivalent) at grade A-C (9-4)
Business Analysis
Product Management
Business Analysis
Product Management
Excellent communication and interpersonal skills
Strategic thinking and problem-solving ability
Ability to analyse data and draw conclusions
Strong personal organisation
Ability to manage and coordinate multiple projects / tasks
Ability to communicate complex ideas in a concise manner
Proficient in using Microsoft Office Suite particularly Excel
‘Can do’ attitude
Quick learner
Comfort with tight deadlines and pressure
Positive and collaborative
Innovative – thinking outside the box (or outside the spec!)
Self-sufficient and dedicated

Desirable:

A Level Educated
Degree – IT, Business, etc
Change Management Qualifications
Technical Qualifications – ITIL, etc
Experience within Insurance / Financial Services

Further information As well as a competitive salary we offer the following benefits -

Competitive holiday allowance with the annual option to buy additional days
Death in Service benefit of x4 salary
Company pension scheme
Enhanced maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package
Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
Referral schemes
Discounted rates on PIB products
We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development

We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-217 676

Business Analyst Product